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Security Policy
Static Page #26:
Security Policy
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en
page_slug:
security-policy
page_content:
Security Policy¶
We take security seriously for redmineshop.com, our payment partners, and the plugins we ship to your self-hosted Redmine.
Reporting vulnerabilities¶
If you discover a security issue in our website or plugins, please report it responsibly to security@redmineshop.com. Do not disclose publicly until we have had a reasonable time to respond.
What to include¶
- Description and steps to reproduce
- Affected product (website, plugin name, version)
- Your Redmine/Ruby environment if relevant
Our commitment¶
We aim to acknowledge reports within 3 business days and provide status updates as we investigate. We do not pursue legal action against good-faith security research.
Data handling¶
Payment data is processed by our payment provider; we do not store full card numbers on our servers. See our Privacy Policy for details.
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